Warranty Information.

The warranty offered at Cans&Brush is for a period of 2 years, or 24 months. from the date of full payment has been received by Cans&Brush. This warranty is not transferable.

In order to qualify for the warranty, the customer must:

1. Pay Cans&Brush in full at the time of job completion or as otherwise arranged.

2. Retain the original contract.

If these conditions are met, Cans&Brush  will perform repairs with no labor charge. Cans&Brush will perform repairs only for the original customer. The warranty is not transferable.

2-Year Workmanship Warranty

At Cans&Brush, we stand behind the quality of our workmanship. We provide a 2-year workmanship warranty for eligible painting projects, subject to the terms and conditions below.

1. Warranty Coverage

The 2-year workmanship warranty covers defects that are directly attributable to our workmanship, including:

• Peeling or flaking paint caused by improper application.

• Premature paint failure resulting from incorrect application methods.

• Blistering or bubbling caused by workmanship or improper application, where the underlying surface was suitable for painting.

• Uneven application or visible application defects that are reasonably attributable to our workmanship.

• Other workmanship-related defects that Cans&Brush determines, upon inspection, to have resulted directly from our installation or application of the painting system.

2. What the Warranty Does Not Cover

The warranty does not cover defects, damage, or deterioration caused by factors outside our workmanship, including:

• Water leaks, seepage, rising damp, or water penetration.

• Structural movement, cracks, settlement, or building defects.

• Mold, mildew, algae, or fungal growth caused by moisture or environmental conditions.

• Salt deposits, efflorescence, or deterioration of the underlying surface.

• Damage caused by extreme weather, flooding, storms, or other natural events.

• Damage caused by impact, abrasion, vandalism, accidents, pets, or third parties.

• Normal fading, chalking, weathering, or colour changes caused by sunlight and environmental exposure.

• Poor-quality or deteriorating substrates that were present before our work commenced.

• New cracks or surface movement occurring after completion.

• Damage caused by plumbing, roofing, drainage, waterproofing, or other building-system failures.

• Damage resulting from subsequent painting, repairs, renovations, cleaning, or alterations performed by others.

• Failure caused by the use of unsuitable cleaning chemicals or aggressive cleaning methods.

• Any work or materials supplied by the customer or another contractor, unless specifically agreed in writing.

• Areas that were specifically excluded from the original quotation.

3. Surface Condition

Our warranty applies to the workmanship provided by Cans&Brush, not to the condition or structural integrity of the existing surface.

Where existing defects, moisture problems, cracks, leaks, or other substrate issues are identified before work begins, we may recommend additional preparation or remedial work. If the customer chooses not to carry out the recommended work, any resulting failure may be excluded from this warranty.

4. Customer Responsibilities

To maintain warranty coverage, the customer should:

• Notify Cans&Brush promptly after discovering a suspected workmanship defect.

• Provide reasonable access for inspection.

• Avoid carrying out repairs or repainting the affected area before our inspection.

• Take reasonable steps to prevent avoidable damage to the painted surfaces.

5. Warranty Claim Procedure

A warranty claim must be submitted to Cans&Brush during the warranty period.

Upon receiving a claim, Cans&Brush may inspect the affected area to determine the cause of the defect. The warranty will apply only where the defect is reasonably determined to be caused by Cans&Brush's workmanship.

Photographs, project records, and other relevant information may be requested to assist with the assessment.

6. Warranty Remedy

Where a valid workmanship defect is confirmed, Cans&Brush will, at its discretion, repair or recoat the affected area using appropriate materials and methods.

The warranty does not automatically entitle the customer to a full repaint of the entire property where only a specific area is affected.

7. Warranty Period

The workmanship warranty is valid for 2 years from the date of practical completion of the relevant painting work, unless otherwise stated in the quotation or contract.

Any repair carried out under this warranty does not automatically restart or extend the original 2-year warranty period.

8. No Warranty for Unapproved Changes

The warranty may become void for an affected area if another party subsequently modifies, repairs, coats, cleans, or otherwise alters the work without prior written approval from Cans&Brush.

9. General Conditions

This workmanship warranty applies only to the specific works described in the quotation or contract and is subject to payment of all outstanding amounts due to Cans&Brush.

This warranty is intended to cover workmanship defects and does not constitute a guarantee against normal wear, environmental deterioration, building movement, moisture problems, or defects originating from the underlying property.

Cans&Brush reserves the right to inspect and determine whether a reported defect falls within the scope of this workmanship warranty.

For avoidance of doubt, this warranty covers workmanship only and does not constitute a warranty for the structural condition of the building or the performance of the substrate.